Your questions, answered
Everything you need to know about our Leeds cleaning services. If your question isn't here, call us on 07786 246815 or drop us a message on WhatsApp.
Pricing and quotes
How much does a house clean cost in Leeds?
Most house cleans in Leeds cost between £15 and £25 per hour. A typical 3-bed semi weekly clean is £45 to £75 per visit. Deep cleans and end of tenancy cleans are quoted as a flat fee based on property size.
See our full Leeds cleaning cost guide for room-by-room pricing.
Do you offer fixed quotes or hourly rates?
Both. Regular cleans are usually charged at an hourly rate. Deep cleans and end of tenancy cleans are quoted as an all-in fixed price so there are no surprises.
Is there a minimum booking?
Yes, our minimum booking is 2 hours. This covers our travel and set-up time and means every visit produces a noticeable result.
How do I pay?
Bank transfer after the clean is our default. Cash is also fine. Regular customers can set up standing orders so it's completely hands-off.
Services and scheduling
What's the difference between a deep clean and a regular clean?
A regular clean is maintenance: hoovering, dusting, wiping down surfaces, bathrooms and kitchens. A deep clean is a one-off reset that gets into ovens, cupboards, radiators, skirting boards and all the fiddly bits regulars skip.
Read the full deep clean vs regular clean comparison.
How often should I book a cleaner?
Weekly suits families with kids or pets, fortnightly is the most popular choice for working households, and monthly works for smaller homes or tidy single professionals. Our full cleaning frequency guide breaks it down by household type.
Can I book a one-off clean?
Yes. Many customers start with a one-off deep clean before deciding whether to move to a regular schedule. There's no obligation to sign up for anything ongoing.
Do you do end of tenancy cleans?
Yes. We specialise in end of tenancy cleaning to letting-agent inspection standard, with a deposit-back guarantee. See our end of tenancy checklist or the student EOT guide for Headingley, Hyde Park and Burley.
How much notice do you need to book?
For regular cleans, 3 to 5 days is ideal. For deep cleans and end of tenancy cleans we typically need 5 to 10 days' notice, though we can occasionally fit in last-minute jobs. Call us and we'll be honest about availability.
Can I skip or reschedule a regular clean?
Yes. Just give us 48 hours' notice by text or WhatsApp. There's no fee to skip or move a visit.
Coverage and areas
What areas do you cover?
What if I'm just outside your usual area?
Get in touch anyway. If we can make it work we will. Sometimes a small travel surcharge applies for further postcodes but we'll always be upfront about it before you book.
Team, trust and safety
Are you insured and DBS-checked?
Yes. All our cleaners are fully insured for accidental damage and public liability, and every team member is DBS-checked before they set foot in a customer's home.
Will I have the same cleaner each visit?
Yes, wherever possible. Regular customers get the same cleaner (or same small team) each visit so they get to know your home and your preferences. Cover cleaners step in only for holidays or sickness.
Do I need to be home during the clean?
No. Most of our regular customers give us a key or door code so we can clean while they're at work. We treat access details with total discretion.
What if I'm not happy with the clean?
Tell us within 24 hours and we'll come back and put it right at no charge. Our reputation matters more than one clean.
Products, pets and preferences
Do you bring your own cleaning products?
Yes, we bring everything we need as standard: eco-friendly products, cloths, mops, vacuum, and specialist equipment.
Can I ask you to use my own products?
Of course. If you have allergies, sensitive skin, or brands you prefer, just leave them out and we'll use those instead.
Are your products safe for children and pets?
Yes. Our standard products are child-safe and pet-safe. We take extra care around food-prep areas and pet bowls.
Do you clean if I have pets?
Absolutely. We're pet-friendly and comfortable around dogs, cats and other pets. Just let us know their names and any quirks when you book.
Booking and contact
How do I book?
Call 07786 246815, message us on WhatsApp, or use our contact form. We'll come back with a fixed all-in quote, usually within an hour.
Do you offer commercial cleaning?
We focus on domestic cleaning, but we do take on small offices, salons and studios. Get in touch with the details and we'll let you know if it's a fit.
Where can I read reviews?
You can find genuine reviews on Google, Facebook and Checkatrade. If you're comparing us to other Leeds cleaners, look for consistency of reviews across platforms and recent activity.
Still have a question?
Give us a call or drop a WhatsApp message. We're happy to talk through your home, your schedule, and give you an honest quote with no pressure.